CAMP LA LLANADA FLORIDA

CANCELLATION POLICIES FOR TEMPORADAS 2020

Dear families,

We hope you and your close ones are safe and taking the necessary measures to contain the current situation together.

We have not stopped working hard to bring very needed, fun and most importantly safe experiences to all of our campers, parents, and staff. We continue to closely monitor the development of the COVID-19 situation and are working together with the American Camp Association and other official entities to take the necessary measures towards successful programs throughout the year.

In the meantime, please review our UPDATED CANCELLATION POLICIES DUE TO THE COVID-19 SITUATION FOR OUR PAST TEMPORADAS 2020:

For our Sleepaway Camp 2020 @ Lake Wales, Florida [policies apply per Registered Session]

UPDATED: May 28th, 2020

 

For registrations canceled on or after March 21, 2020 and until June 7, 2020:

– $1,000.00 cancellation fee IS CURRENTLY WAIVED. INSTEAD, we will credit this amount to your account to be used at your discretion for registrations up until the summer of 2021 on any Llanada product for any of our #MundoLlanada locations [based on availability].

– Remaining paid balance [if applicable] will be credited back to the card on file within 60 days.

– Campbrain Processing Fee is not refundable: $95 per session.

– Fee for session changes: $100 [based on session availability]. CURRENTLY WAIVED.

 

For registrations canceled on or after June 8, 2020:

– $2,000.00 cancellation fee will be applied as the form of credit to your account, to be used at your discretion for registrations up until the summer of 2021 on any Llanada product for any of our #MundoLlanada locations [based on availability].

– Remaining paid balance [if applicable] will be credited back to the card on file within 60 days.

– Campbrain Processing Fee is not refundable: $95 per session.

– Fee for session changes: $100 [based on session availability]. CURRENTLY WAIVED.

 

For registrations canceled on or after the first day of the session registered:

– No refunds will be issued. CURRENTLY UNDER REVISION, pending the development of the COVID-19 situation.

– Fee for session changes: $100 [based on session availability].

– No refunds will be issued for late arrival or early departure during a registered session.

– Special circumstances will be addressed depending on each concrete case.

For Day Camp 2020 Registrations [per registered week]

 

– $50 cancellation fee IS CURRENTLY WAIVED. Instead, we will credit this amount to your account to be used at your discretion for registrations up until the summer of 2021.

– Remaining paid balance [if applicable] will be credited back to the card on file within 15 days.

– Campbrain Processing Fee is not refundable: $8 per registered week.

 

For registrations canceled on or after June 15th:

– No refunds will be issued. CURRENTLY UNDER REVISION, pending the development of the COVID-19 situation.

 

For session changes:

– Fee for week changes: $20 [based on weekly availability]. CURRENTLY UNDER REVISION, pending the development of the COVID-19 situation.

– No refunds will be issued for late arrival or early departure during a registered week.

Should you have any questions or comments regarding our updated cancellation policies, please contact us at: info@camplallanada.com