LLANADA COMMITMENT

10 Key Measures to enjoy a different summer… EQUALLY LLANADA

Protocols for our Sleepaway Camp programs

Below we present the main points of our protocols on which we will base a different summer, EQUALLY LLANADA. Our commitment is to develop and communicate all the adaptations that allow us to carry out a program in the safest and most fun way for the physical, emotional and social well-being of our campers.

1. Medical screening and health protocols

– Adaptation of forms and medical reports required by our campers and staff:

• Requirement for medical reports recognizing the participant as “healthy” and fit for the camping experience:

• Updated report of vaccines received by the participant, provided by a pediatrician or general practitioner, with an issue date of a maximum of three weeks before the session registered.
• Complete clinical evaluation report of the participant, made by a pediatrician or general practitioner, with an issue date of a maximum of three weeks before the session registered. This report should indicate pre-existing conditions, allergies, medications [name, prescription, dosage, and directions for administration] and affirmation that the participant is fit for the camping experience.
• General Medical Form: You will be asked to complete an updated medical form, including a special section reporting on symptoms and exposure to COVID-19.
• Affirmation that the participant has complied with the quarantine requirements established by local entities and does not present symptoms associated with contagious diseases.
• Authorization for daily health check-ups: daily temperature taking for all participants [campers and Staff] during the Season.

– PCR test requirement:

According to the guidelines received by the American Camp Association and CDC, no specific test has been recommended to detect the presence of COVID-19 in participants. However, and with the goal of minimizing exposure to the virus, we are implementing the following additional measures:

• The result of a negative PCR test will be required for each participant: campers and Staff.
• This test will be required to be carried out a maximum of one week before the start of the session registered.
• For participants from other states or countries: the test will be required to take place in Florida – we ask you to take into account the time of delivery for the results.
• We have a supplier for the application of the PCR tests and together we are developing special logistics for our participants in order to make this process easier. We will share the details via email as soon as possible. [The use of this provider is suggested and we will accept tests performed by other official providers in Florida].

* The effectiveness and availability of said test depends on professionals external to the camp operation. Thereof, the requirement will be determined according to the evolution of the circumstances.

– Physical health checks for all participants at the beginning, middle and end of the session:

• Our health personnel will carry out a general physical evaluation of all participants [campers and Staff] at the beginning, in the middle and at the end of the session as a preventive measure and to assess the general health of the group at each stage.
• Parents will be notified in case of any irregularity.

– Daily temperature checks for all participants during the session.

– According to the regular standards of the American Camp Association, the requirement for health personnel is training and certification in first aid. Historically, we have operated above this standard, assigning doctors as health personnel. This summer, we estimate to have a number of 3 to 4 health staff members per session, in addition to a Health Director for telemedicine consultations when required.

– We are developing the adaptation of our general health protocols, which will include the following points:

• Protocol for detection and management of possible infections.
• Infirmary management protocol: an infirmary will be assigned for medical reasons not related to COVID-19 and another for the management of possible infections.

– Contact and communication with the medical and health centers in the area to notify them of our operation and validate the established protocols.

2. Communications

– We will maintain constant communications with registered families before, during and after the session, updating about adapted plans, new protocols, preventive procedures, etc.

– Families will be kept informed about the general health of participants during the session.

– We will adapt camp mail reception procedures and will communicate them prior to the session.

– As always, our Directors will be available during the session to constantly communicate with parents who request it.

– We will adapt our rules, traditions and camp signage to educate and raise awareness among all participants, promoting best practices for the prevention of spreading.

– We will continuously promote health practices such as: frequent hand washing, cough and sneeze etiquette, and appropriate physical distance.

– We will develop a communication protocol to use in case of suspicion or detection of the virus.

3. Division of groups to minimize exposure

– Cabins will be made up of a maximum of 10 people, including staff.

– A cabin will be considered a ‘household’, where the campers and counselors that make it up live, eat and do most of the group activities together.

– We will form subgroups or ‘cohorts’ made up of a maximum of ‘households’ or cabins. These ‘cohorts’ will be a maximum of 50 people [including Staff]. The members of these subgroups will be constant throughout the session, interacting as follows:

• In outdoor activities and games.
• Maintaining appropriate physical distance.
• Using face masks when indoors or when physical distance is difficult.

4. Adaptation of our program

– We are experts in designing group experiences that promote fun and learning, so we will adapt our program to the required guidelines, keeping our purpose as the main basis.

– We will carry out most of our activities outdoors, whenever possible.

– Activities and games will be held between subgroups or ‘cohorts.’ These subgroups will maintain appropriate physical distance during activities.

– Hand washing will be required before and after each activity or camp game.

– We will have antibacterial gel available in all areas where activities are carried out so that campers can use it frequently.

– All equipment for carrying out our activities and games will be cleaned and disinfected after each use.

– About our CIT Program:

• Campers from our CIT Leadership Program [15 and 16-year-old campers] will sleep in regular cabins with private baths. The cabins will be made up of a maximum of 10 campers, including staff.

5. Facilities, cleaning and disinfection

– We will adapt our cabins’ set-up to maintain the greatest possible distance between bunks, orienting campers to sleep in such a way that the space between their faces is also the maximum possible.

– Access to the cabins will be limited only to members of the ‘households’ that live in them.

– Cabins will be cleaned and disinfected daily, including the bathrooms.

– Common indoor spaces will be adapted for maximum ventilation and used by the minimum number of people possible at a time.

– Common spaces will be cleaned and disinfected daily.

– Access to our facilities by external people will not be allowed. Suppliers will dispatch supplies at the main gate and items will be disinfected before entering the camp.

– Before the start of the first session, the camp will be cleaned and disinfected by a company specialized in commercial cleaning.

– We will add an extra day between the end of one season and the beginning of the next, intended for cleaning and disinfecting the camp by a company specialized in commercial cleaning.

6. Meal service

– The capacity of our dining halls will be adapted so that meals are served by subgroups or ‘cohorts.’ These ‘cohorts’ will be a maximum of 50 people [including Staff].

– We will maintain appropriate physical distance between diners and ‘households’.

– Kitchen staff will wear face protection equipment at all times.

– Hand washing will be required before and after each meal.

7. First day of session

– We continue evaluating the best option to arrive at the camp on the first day of the session, considering the use of buses versus a ‘carpool drop-off’ system for campers directly at our camp facilities.

– We will avoid large concentrations of people, scaling arrival times in small groups.

– We will communicate the logistics of the first day of the session as soon as possible.

8. Last day of session

– To date, we do not see it feasible to carry out our special closing event of each session. We are evaluating the use of buses to return from camp versus a ‘carpool pick-up’ system for campers directly at our camp facilities.

– We will avoid large concentrations of people, scaling the pick-up times in small groups.

– We will communicate the logistics of the last day of the session as soon as possible.

9. Training of our Staff

– As always, our #StaffLlanada is the key to the success of any challenge we set for ourselves. We have a committed team with the best attitude towards having a positive impact on our campers and families when they need it most, having their physical and emotional safety as the basis to achieve it.

– All members of the #StaffLlanada will be trained on a module based on the COVID-19.

– Staff will be trained to communicate new hygiene and prevention routines to their campers effectively while maintaining a Llanada-style camping environment.

– We will appoint and train a select summer team to ensure constant training and supervision for the proper compliance with our protocols. This team, made up of experienced members of Directors, Coordinators and Counselors, as well as operational and administrative staff, will remain constant during all sessions in order to adjust to best practices quickly and effectively.

10. Teamwork with our #FamiliaLlanada

– We will promote and communicate responsible self-care behaviors prior to the session, which will give us greater chances of success this summer.

– We will involve parents in the pre-season awareness measures for our campers, to ensure that they are learning about the prevention measures that we will put into practice during the sessions. It is a challenge, but we are confident that together and with constant communication we will be closer to achieving our objectives.

The following cancellation policies apply to Sleepaway Camp registrations for Summer 2021 [policies apply per registered camper and session]

• Processing fee of $95 is non refundable.
• All payments made will be fully refundable with a cancellation written notice sent by email when  requested on or before February 15, 2021. Cancellation notice should be send to: registration@camplallanada.com
• Cancellations requested between February 16, 2021 and May 15, 2021 will be refunded after deducting a cancellation fee of $1,200.
• No refunds will be issued on cancellations requested on or after May 16, 2021.
• Refunds will be made within 30 days of formal request.

Additionally,

• No full or partial refunds will be issued for campers that do not attend camp without a proper written cancellation notice, arrive late, depart camp before the end of the session, or are expelled due to behavioral issues.
• If a family needs to move their registration to a different camp session in 2021, a transfer of the camp fees will be allowed on a space availability basis. Any cost difference [example: two-week session vs three-week session] will be reimbursed or charged at the time of the transfer.

In regards to situations beyond our control, such as but not limited to pandemics, natural disasters, etc:

• IF Camp La Llanada’s Summer 2021 can NOT go forward due to a government mandate or our own decision, we reserve the right to maintain or modify our current cancellation policy accordingly with previous notification to our registered families.
• Camp La Llanada reserves the right to change the start and/or end dates of the Summer 2021 sessions in accordance with the indications of the local authorities in regards to the development of any situation beyond our control.

Other fees and charges:

• Registration installments and/or balances must be paid on the due dates set forth by our registration system. Late payments or declined credit cards will incur a $50 fee per camper per session.
• For those enrolled in our installments payment plan, automatic charges will be made within the last 5 days of each month with previous email reminders from our client services department.

DAY CAMPS LLANADA COMMITMENT

8 Key Points to enjoy a different summer… EQUALLY LLANADA

Protocols for our Day Camp program

Below we present the main points of our protocols on which we will base a different summer, EQUALLY LLANADA

Our commitment is to develop and communicate all the adaptations that allow us to carry out together the safest and most fun program for the physical, emotional and social well-being of all our campers.

1. Medical control and health protocols

• We recommend that 14 days prior to the start of the season, the exposure of campers to multiple contacts be reduced to minimize the probability of contagion and that daily temperature monitoring be carried out at home. Also, avoid close contact with people who have been diagnosed, tested, or have been quarantined as a result of COVID-19.
• Completing the medical sheets for both campers and staff is an essential requirement to participate; this year we will additionally request:
  • Authorization for daily health check-ups.
  • Declaration that the participant has complied with the quarantine requirements established by local entities and does not present symptoms associated with contagious diseases.
• A PCR test is a requirement for all staff and personnel participating in the season. The test will take place three days prior to the start of each week of Day Camp.
• The temperature will be checked daily for all participants. This will be a requirement to enter the camp daily.

2. Communications

• Our rules, traditions, and signage this year to include education, awareness, and promotion of best practices for contagion prevention.
• Our Directors will be available during the corresponding week to constantly communicate with parents who so request.
• If a case of COVID-19 is confirmed during the season, we will communicate it directly to families who have been in contact with the confirmed person so that they can proceed with isolation and preventive care. Additionally, we will communicate if a confirmation occurs and the facilities will be closed between 24 and 48 hours to perform the cleaning and disinfection of all spaces.
• In the case of confirming a contagion case post-season, we will send a communication to families who have been in contact with the confirmed person so that they can proceed with isolation and preventive care. It will be very important to have everyone’s collaboration to report post-season confirmations.

3. Reduced-exposure groups

• This summer we will carry out the activities in small groups called  “bubbles” of maximum 10 people, including staff. The members of each “bubble” will be the same throughout the week.
• Each “bubble” will be considered a “household”, where the campers and guides that make it up coexist, eat and carry out group activities together.
• When necessary and appropriate, we will form subgroups or “cohorts” made up of a maximum of “bubbles” according to the guidelines of the State of Florida. These subgroups will be constant throughout the week, interacting as follows:
  • In outdoor activities and games.
  • Maintaining physical distance.
  • Using face masks in closed spaces.
• Hand washing will be required before and after each camp activity or game.

4. Facilities, cleaning and disinfection

• Each “bubble” will have the necessary space to carry out its activities, maintaining the recommended physical distance with other “bubbles”.
• We will have cleaning staff who will disinfect bathrooms and equipment constantly throughout the day.
• Access to the facilities of people outside the camp will not be allowed. Suppliers will deliver the supplies at the door and they will be disinfected before entering the facilities.

5. Meals

• We will adapt our common spaces so that meals are made in separate “bubbles”.
• Meals will be served in individual containers with disposable cutlery / utensils. Campers will not be allowed to bring lunch boxes or food from their homes
• Handwashing will be required before and after each meal

6. Access to the facilities for ‘drop-off’ and ‘pick-ups’

• Before the first day we will send instructions with the arrival protocol [‘drop-off] and departure [‘ pick-ups ’]. We ask that you familiarize yourself with the process.
• Having completed all the requirements and registration forms is essential to access the drop-off area of ​​the “bubble”.
• We will have a temperature check station before accessing the drop off point of each “bubble”
• Our staff will direct you to the area of ​​your assigned “bubble” so that our campers can safely join in to enjoy the day

7. Training of our Staff

• We have a committed, trained team with the best attitude to have a positive impact on our campers and families when they need it most, having their physical and emotional security as the basis to achieve it.
• All the members of our Staff will carry out training on COVID-19 protocols before beginning the Seasons.
• Our team of directors will supervise the constant training and compliance with our protocols.

8. Teamwork with our families

• We will constantly deliver updates regarding protocols and guidelines to inform our families.
• We will promote responsible self-care behaviors prior to each Day Camp week, which will give us greater chances of success this summer.
• We will involve parents in raising awareness among our campers, so that they are learning about the prevention measures that we will put into practice during the summer. It is a challenge, but we are sure that together we will achieve our objectives by maintaining constant communication and collaboration.

Below we present our updated cancellation policies as a result of the COVID-19 situation.

These policies are constantly reviewed and will be adjusted as necessary according to the development of the current situation. Last update: May 22, 2020

For Day Camp 2020 Registrations [per registered week]

– $50 cancellation fee IS CURRENTLY WAIVED. Instead, we will credit this amount to your account to be used at your discretion for registrations up until the summer of 2021.

– Remaining paid balance [if applicable] will be credited back to the card on file within 15 days.

– Campbrain Processing Fee is not refundable: $8 per registered week.

For registrations canceled on or after June 15th:

– No refunds will be issued. CURRENTLY UNDER REVISION, pending the development of the COVID-19 situation.

For session changes:

– Fee for week changes: $20 [based on weekly availability]. CURRENTLY UNDER REVISION, pending the development of the COVID-19 situation.

– No refunds will be issued for late arrival or early departure during a registered week.

Should you have any questions or comments regarding our updated cancellation policies, please contact us at info@camplallanada.com or call us to (305) 390-0476

As always, we are available to you and ready to answer your questions, concerns or comments.

You can email us at info@camplallanada.com or call us at (305) 390-0476. We will reply to your messages within 48 hours.

Thank you!